Savings at Nazih sit in the special price and the cart total, so using them well depends on the details: the products you pick, the SAR 200 free delivery line, the payment method and the after-sales rules that protect your order.
This guide walks through each stage in order, from opening nazih.sa and fixing a total that looks off to registering, paying, cancelling, reaching support, reading category offers, delivery, your account, returns, exchanges, refunds and damaged items.
Every fact comes from the nazih.sa store pages and policies, checked on 18 October 2026. We update the guide whenever the store changes its rules, so the steps match what you see at checkout.
Learning how to use Nazih discount codes and deals in Saudi Arabia takes a few minutes, because nazih.sa builds its savings into special prices and the cart total. This guide covers opening the store, ordering, payment, order changes, support, category offers, delivery, your account, returns, exchanges, refunds and damaged items, step by step.
How to Use Nazih Discount Codes and Deals in Saudi Arabia: Where Do You Start?
Savings at Nazih sit in the special price and the cart total, so the first steps are opening nazih.sa, picking products and reading the total before you pay.
Which site does the link open?
It lands on the home page of the Saudi store, which opens in Arabic by default and sells hair, skin, makeup, nail and personal care products for delivery inside the Kingdom.
What do you see after the page loads?
The top menu lists Hair, Skin, Makeup, Nails and Health and Hygiene, with a Deals hub, a Shop by Brand page and banners for the current Pink October bundles.
| Step | What happens | What to check |
|---|---|---|
| Tap our card | nazih.sa opens | Saudi store in the address bar |
| Pick a product | Price shows in SAR | Special price and stock |
| Open the cart | Subtotal appears | Delivery and payment fees |
Do you need an account before browsing?
Browsing and adding to the cart work without an account. Checkout asks you to log in or register with a Saudi mobile number, which also unlocks order tracking.
- Tap the link on our card.
- Browse a category or the Deals hub.
- Add items and review the cart before paying.
Why did a delivery charge appear?
Delivery is free only when the order reaches SAR 200 or more. Below that line, the checkout adds a delivery fee before payment.
Why did the total rise when choosing cash?
Cash on delivery adds a fee of SAR 12 to the order, so paying by card or instalments keeps the total lower for the same cart.
| Problem | Likely cause | Fix |
|---|---|---|
| Delivery fee added | Cart under SAR 200 | Add an item to pass SAR 200 |
| SAR 12 extra | Cash on delivery chosen | Pay by card or instalments |
| Price higher than banner | Offer ended | Refresh the product page |
What if a special price disappears?
Offer prices on nazih.sa follow campaign dates such as Pink October, so a price saved days ago may have changed. Reopen the product page for the live figure.
- Check the cart subtotal against SAR 200.
- Review the payment method fee.
- Refresh any product whose price changed.
How to Use Nazih Discount Codes When Ordering and Paying?
An order takes a few minutes once you register with a Saudi mobile number, and the payment list includes cards, Tabby, Tamara and cash on delivery.
How do you register?
The sign-up form asks for your first and last name, email, a Saudi mobile number of nine digits without the leading zero after +966, and a password. You can also log in with Google or Facebook.
How do you log in later?
You can log in with a one-time verification code sent to your phone or with your password, and reset a forgotten password by phone code or by email.
| Step | Screen | Tip |
|---|---|---|
| Register | Create account | Enter the number without 0 |
| Add items | Cart | Check special prices |
| Checkout | Address and payment | Watch the SAR 12 cash fee |
| Confirm | Order email | Keep the tracking link |
What do you gain from an account?
The store lists faster checkout, order tracking with shipping status and a record of past orders. Each point is taken from the store's published pages.
- Create the account with your mobile number.
- Fill the cart and open checkout.
- Confirm the address, payment and total.
How does buy now pay later work?
The store's instalment page says purchases can be split into 3 or 4 payments with no interest or fees. You pick the provider at checkout, link a card and get an instant decision.
What does cash on delivery cost?
Cash on delivery adds SAR 12. Refunds on cash orders go to your Nazih store wallet as credit. This matters for orders delivered in Saudi Arabia.
| Method | Extra cost | Refund route |
|---|---|---|
| Card | None stated | Back to the card |
| Tabby or Tamara | Interest-free split | Instalments adjusted |
| Cash on delivery | SAR 12 | Store wallet credit |
Is there a minimum for instalments?
Spending limits depend on the provider, the products and your history with that provider, and you must be 18 or older.
- Choose the method on the payment step.
- Note the SAR 12 cash fee.
- Keep the provider app for payment reminders.
What If an Order Needs a Change?
Orders can be cancelled through customer service before they ship, and the same team handles any other request with your order number. The details below help you decide quickly.
Which order statuses allow a cancellation?
Orders marked awaiting confirmation or processing can still be cancelled. Once the order has shipped, the store can no longer cancel it.
What do you get back?
If a cancelled order had not shipped, the full amount is refunded, including any delivery charge. Orders paid with Tabby or Tamara have the provider's service fee deducted.
| Status | Can you cancel? | Refund |
|---|---|---|
| Awaiting confirmation | Yes | Full amount |
| Processing | Yes | Full amount |
| Shipped | Return route instead | After inspection |
How do you ask for a cancellation?
Email [email protected] or use the WhatsApp link on the store, giving your order number, between 9:00 and 16:00 from Saturday to Thursday.
- Act before the order ships.
- Quote the order number.
- Keep the reply email as proof.
What are the contact details?
Email [email protected] or tap the WhatsApp link on the contact page. The team works from Saturday to Thursday, 9:00 to 16:00.
Is there a contact form?
Yes. The form asks for your name, email and Saudi mobile number and a reason: general enquiry, order and delivery support, technical and account help, or a content complaint.
| Channel | Detail |
|---|---|
| [email protected] | |
| Link on the contact page | |
| Hours | Saturday to Thursday, 9:00 to 16:00 |
| Form | Four enquiry types |
What should you include in a message?
Give the order number, the product name and photos if the item is damaged, so the team can answer in one reply.
- Message within working hours for a faster reply.
- Choose the right reason on the form.
- Keep every reply email.
How Do Category Offers and Return Rules Shape Your Cart?
Category ceilings show where the deepest offers are, and the return conditions tell you what to keep sealed until you are sure. The points below explain what this means for an order in Saudi Arabia.
What were the ceilings at our check?
Hair offers reached up to 60 percent, skin, nails and health and care up to 50 percent, and makeup up to 30 percent.
How do the ceilings match real prices?
Credo Solingen nail files fell to SAR 8.22 from SAR 27, close to the nail ceiling, while Ardell lashes dropped to SAR 8.70 from SAR 25 during the Pink October campaign.
| Category | Up to | Example |
|---|---|---|
| Hair | 60% | Indola set SAR 109 from SAR 255 |
| Skin | 50% | Casmara mask SAR 34.70 from SAR 57 |
| Nails | 50% | Credo file SAR 8.22 from SAR 27 |
| Makeup | 30% | Pritty blender SAR 23 |
| Health and care | 50% | Diva gloves SAR 13.87 from SAR 29 |
Does every item reach the ceiling?
The figure is a maximum. Many items sit below it, so the special price on each product card is the number that counts.
- Open the category tile in Deals.
- Sort the listing by discount.
- Compare the special price with the regular one.
Which conditions must the item meet?
The product must be in its original packaging, unused, and with its protection seals and stickers still in place. The details below come from the store itself.
What happens if a condition fails?
Returns that do not meet the conditions are refused to protect public health and hygiene, and an item that arrives used is sent back to you.
| Condition | Why it matters |
|---|---|
| Original packaging | Shows the item is complete |
| Unused | Hygiene for beauty products |
| Seals intact | Proves the product was not opened |
| Within 7 days | Policy window from receipt |
How should you pack a return?
Use the original box and wrap it so the seals stay undamaged in transit, and include the order number with the parcel.
- Keep packaging until you are sure.
- Leave seals untouched.
- Pack the item in its original box.
What Happens After You Pay?
Orders of SAR 200 or more ship free in 2 to 7 days, and your account keeps orders, tracking and wallet credit in one place. Here is what the nazih.sa pages say.
When is delivery free?
Delivery is free when the order is SAR 200 or more. Smaller orders carry a delivery fee that shows at checkout.
What if your area is hard to reach?
If the courier cannot deliver to your location, the customer service team calls you to find another solution. The details below come from the store itself.
| Rule | Detail |
|---|---|
| Coverage | All regions of Saudi Arabia |
| Time | 2 to 7 days |
| Couriers | Aramex and other providers |
| Free delivery | Orders of SAR 200 or more |
| Cash on delivery | SAR 12 extra |
How do you track a parcel?
Open the tracking link in your order confirmation email, or follow the order in the Nazih app. This matters for orders delivered in Saudi Arabia.
- Place the order and keep the email.
- Use the tracking link.
- Contact support if the parcel is late.
What does the account hold?
The store lists order follow-up and shipping status, a record of past orders and a faster checkout. Cash order refunds also land in the account wallet.
What about cookies and privacy?
The store's terms explain that cookies keep the cart working across pages, that analytics data is anonymous and that you can block third-party cookies in your browser settings.
| Account feature | Benefit |
|---|---|
| Order tracking | Shipping status in one place |
| Order history | Easy reorders |
| Wallet | Credit from cash refunds |
| Newsletter | Optional sign-up for offers |
Can you sign up for offer emails?
Yes. The registration form has a newsletter box, which you can tick to hear about new campaigns such as Pink October.
- Register with your mobile number.
- Tick the newsletter box if you want offers.
- Check the wallet after any cash refund.
What If You Change Your Mind?
Returns and exchanges run within 7 days of receipt, with a SAR 20 fee when you simply change your mind. The details below help you decide quickly.
How do you start a return?
Contact customer service by email at [email protected] or by WhatsApp with your order number and the item you want to send back.
What does a return cost?
A SAR 20 return fee applies when you return an item you no longer need or ask for an exchange, provided it is unused and in its original condition.
| Rule | Detail |
|---|---|
| Window | 7 days from receipt |
| Condition | Unused, original packaging, seals intact |
| Fee | SAR 20 for change of mind or exchange |
| Contact | Email or WhatsApp |
What if the item arrives used or opened?
Items returned used or out of their original condition are sent back to the customer, because the store protects health and hygiene rules on beauty products.
- Check the 7-day window.
- Keep the seals and box intact.
- Contact support to arrange the return.
What does an exchange cost?
The SAR 20 fee that applies to change-of-mind returns also applies when you ask to swap an item for another one.
When is an exchange free?
If the product arrived damaged, faulty or different from what you ordered, report it straight away by email or WhatsApp so the store can arrange the return for you.
| Reason | Fee | First step |
|---|---|---|
| Changed your mind | SAR 20 | Contact support within 7 days |
| Different shade or size | SAR 20 | Keep seals intact |
| Damaged or wrong item | Store handles | Report on receipt |
Can you exchange an opened product?
Opened or used beauty products fall outside the policy, so check shades and sizes on the product page before you order.
- Confirm the shade or size before buying.
- Report damage on the day of delivery.
- Quote the order number in every message.
How Are Refunds and Damaged Items Handled?
Card payments are refunded to the card, cash orders get wallet credit, and damaged parcels should be reported on receipt. The points below explain what this means for an order in Saudi Arabia.
Where does the money go?
The refund goes back by the same payment method used for the purchase. Bank processing can take 7 to 14 working days, depending on your bank.
What about cash on delivery orders?
Cash orders are refunded as credit in the wallet linked to your account on the Nazih store, which you can spend on a later order.
| Paid by | Refunded as | Timing |
|---|---|---|
| Card | Back to the card | 7 to 14 working days |
| Tabby or Tamara | Instalments adjusted | After the store logs the return |
| Cash on delivery | Store wallet credit | After inspection |
How do instalment refunds work?
If the refund is smaller than what you still owe, the remaining instalments shrink. If it is larger, the remaining instalments are cancelled and the balance comes back to you.
- Keep the return receipt.
- Check your wallet balance after a cash refund.
- Allow your bank's processing time.
What should you do first?
Report the problem straight away on receipt by email at [email protected] or through the WhatsApp number on the store, so the team can start the return.
How does the store check the item?
Returned devices and products are inspected by a specialist before the refund, which goes back by the original payment method. Here is what the nazih.sa pages say.
| Problem | What to send | Outcome |
|---|---|---|
| Damaged parcel | Photos of box and item | Return arranged |
| Faulty device | Order number and fault | Inspection, then refund |
| Wrong product | Photo of the label | Return arranged |
Does the 7-day window still apply?
Report faults as soon as the parcel arrives, because the store asks for immediate notice and its general window is 7 days from receipt.
- Open parcels on the day they arrive.
- Photograph any damage.
- Message support the same day.


























