vidaXL is an international online retailer founded in the Netherlands, selling home and garden products in more than 30 countries. Its catalogue covers furniture, outdoor living, home and kitchen, hardware, sporting goods and pet supplies. The current offer on our site is a direct deal through our link to the official store.
This tutorial covers preparing measurements and address details, placing an order, entering a store code in the Checkout Summary, choosing between a code and vidaXL+ Rewards points, tracking delivery and handling returns. Only one code applies per order, discounts are calculated on vidaXL brand products, and delivery to your home address is free.
How to Use vidaXL Discount Codes: What Should You Know First?
How to Use vidaXL Discount Codes is simpler than it looks, because the current offer on our site is a direct deal: you open the official vidaXL store through our link and the offer activates automatically. This tutorial walks through preparation, ordering, the code field, rewards, delivery and returns, step by step.
| Topic | Short answer |
|---|---|
| Offer type | Direct deal through our link |
| Where you buy | Official vidaXL online store |
| Codes per order | One coupon code |
| Code scope | vidaXL brand products only |
| Delivery | Free to your home address |
What is vidaXL?
vidaXL is an international online retailer founded in the Netherlands by Gerjan den Hartog and Wouter Bakker. It sells home and garden products in more than 30 countries, launched its own brand in 2013 and opened new stores in the Middle East in 2022.
Why does a direct deal change the steps?
With a direct deal, the saving route sits in the link rather than in a string you type. That removes one step from checkout and leaves the code field free for a store code announced by the retailer, if you have one, while the deal stays attached to your visit.
Who is this tutorial for?
It is written for first-time buyers who want a clear path from browsing to delivery, and for returning customers who want to combine the deal with rewards points or a store code without mistakes. Each section answers one practical question you are likely to face.
How Do You Prepare Before Opening the Store?
Preparation saves the most time on bulky orders. Furniture and garden items need space, a reachable delivery address and sometimes help on delivery day, so a few minutes of planning avoids returns and missed deliveries later.
- Measure the room, doorways and lift if you are buying large furniture.
- Write down the full delivery address with building and floor details.
- Keep a reachable phone number for the carrier.
- Decide your payment method: Apple Pay, PayPal or a card.
- Log in or create an account if you want rewards points.
Why measure before you shop?
Product pages list dimensions and specifications, and the retailer asks buyers to make sure a product suits their intended use. Comparing those numbers with your space is the simplest way to avoid ordering a sofa or wardrobe that does not fit through the door.
Should I create an account first?
An account is optional, but it brings quicker checkout, order status and history, an address book, self-service cancellation and an overview of returns. It is also required to earn and redeem vidaXL+ Rewards points, so regular buyers benefit from setting one up before the first order.
Which details does the carrier need?
Aramex handles deliveries in this market, and pallet shipments involve a phone call to agree the delivery day. A precise address and a phone number you answer are therefore the two details that matter most for a smooth delivery.
How Do You Place an Order Step by Step?
Placing an order follows the retailer's own checkout. The help centre describes five core steps, and our link adds one at the start so the deal is attached to your visit from the first page you open.
- Tap the deal button on our store page to open the official store.
- Find your products and press the green Add to cart button.
- Go to the cart and press the green Checkout button.
- Fill in your personal details and select your payment method.
- Check your order.
- Finalise your payment and wait for the confirmation email.
| Step | What you see |
|---|---|
| Add to cart | Item appears in the cart with its price |
| Checkout | Form for personal details and address |
| Payment | Apple Pay, PayPal, Mastercard or Visa |
| Confirmation | Order confirmation email after payment |
Can I order without an account?
Yes. Guest checkout is available, and you can also create an account during checkout. Guests can still track orders through the tracking portal link in the confirmation email and use the chatbot for help with cancellations or questions.
When is my payment charged?
Your card or PayPal account is charged as soon as you confirm the payment. You receive an order confirmation email, and the order ships after the payment has been received and processed, so a declined payment delays dispatch.
What if my payment is declined?
Common reasons for a declined card are an expired card, a currency the card does not accept, a billing name or address that does not match, an online limit reached or leaving the payment page too early. Correct the issue and try again in the same session.
How to Use vidaXL Discount Codes in the Checkout Summary?
If you hold a store code, it goes in the Checkout Summary before you pay. This section shows how to use vidaXL discount codes correctly and what to check when the expected saving does not appear.
- In the Checkout Summary, select Use coupon code.
- Type the code in the Promo code field.
- Check that the discount appears immediately.
- Finish payment with the reduced total.
Which products does a code reduce?
Discounts are calculated only on vidaXL brand products, even if other brands are in your cart. If your cart mixes brands, the saving applies to the own-brand items alone, which is expected behaviour rather than a fault.
Can I use more than one code?
Only one coupon code can be used per order. If you have several codes, place separate orders and use one code in each, which suits shoppers buying for two rooms or two delivery dates.
Why might a code fail?
The help centre lists the common reasons: a minimum purchase amount, an expired validity period, a code limited to certain categories, a code meant for another country, or an extra space before or after the code. Fix the cause and the Checkout Summary updates straight away.
Where do new store codes appear?
Coupon codes are announced on the home page during major sales events, such as Christmas and Black Friday. Checking the home page around those dates is the most reliable way to find a current code from the retailer itself.
How Do Rewards Points Work With Codes?
The vidaXL+ Rewards Program is a second way to save, but it does not stack with other discounts. Understanding its rules helps you choose between points and a store code on each order.
| Rule | Detail |
|---|---|
| Earning | 1 point for every 50 SAR spent |
| Value | Each point is worth 2 SAR |
| Crediting | 30 days after the order is completed |
| Redemption | Up to 100 points per order via fixed-value coupons |
| Stacking | Cannot be combined with other discounts |
How do I choose between points and a code?
Compare the two savings for the cart in front of you. A code applies to own-brand products and may need a minimum spend, while points give a fixed value per point. Use whichever reduces the total more and keep the other for a later order.
What happens to points after a return?
Points earned on a returned order are not awarded. If you spent points on an order and then return it, the points are refunded to your account once the return is processed, so your balance is protected.
Can points be turned into cash?
Points cannot be converted into cash. They are only redeemed through fixed-value coupons at checkout, which makes them a credit for future purchases rather than a cash balance.
How Do You Track Delivery and Handle Problems?
After payment, the order moves to delivery. Home delivery is free, each product page shows its own delivery estimate, and the tracking portal keeps you updated from processing to delivered.
- Order Processing: the order is being prepared.
- Shipping to carrier: the package is handed to the carrier.
- Out for Delivery: the package is on its way.
- Delivered: the package has arrived.
When does tracking start?
Tracking updates once the products reach your local carrier, usually within 1 to 2 business days. If the order ships in several parcels, you receive a tracking link for each one in a single email, and My Account shows the number of packages.
How do pallet deliveries work?
Large items travel on a pallet. Preparation usually takes 1 to 3 business days, the carrier calls within 2 to 9 business days to schedule delivery, and the driver delivers to the nearest accessible spot rather than inside your home.
What if something arrives damaged or incomplete?
Check first that every package has arrived. If parts are still missing or an item is damaged, contact customer service with your order number and detailed photos, or use Report a Problem in My Account. The contact form is answered within one business day.
How Do Returns and Refunds Work After Using a Code?
Returns follow the legal right of withdrawal in the vidaXL return conditions, counted from delivery. Knowing how refunds treat codes and points helps you decide which saving to use on items you are unsure about.
Who pays for return shipping?
The customer pays return shipping. In some cases vidaXL can arrange the return for a weight-based fee, announced in advance and deducted from the refund. Returns you organise yourself carry no deduction, but the shipping cost is yours.
How are refunds paid?
Refunds go back to the original payment method within 14 days of your withdrawal notice, though the retailer may wait for the product or proof of shipment. Coupon codes are not refundable, so the refund covers what you actually paid.
What else protects my purchase?
All products carry the minimum 2-year legal guarantee against defects. Our team checks the deal link and the store's help pages before publishing this guide and updates it when the rules change, while final terms are always set by the retailer.