Savings at Diesel sit in the product price and the bag total, so using them well depends on the details: the country store you open, the wash and size you pick, the payment method and the after-sales rules that protect your order.
This guide walks through each stage in order, from opening the right store and fixing a total that looks off to ordering, payment, order changes, tracking, sizing, denim care, delivery, returns, refunds and fit problems.
Every fact comes from Diesel's own Saudi and Kuwaiti help, policy and product pages, checked on 18 October 2026. We update the guide whenever either store changes its rules, so check the product page and bag before you pay.
Learning how to use Diesel discount codes and deals in Saudi Arabia and Kuwait takes a few minutes, because each country store builds its prices into product pages and the bag total. This guide covers opening the right store, ordering, payment, order changes, tracking, sizing, denim care, delivery, returns, refunds and fit problems, step by step.
How to Use Diesel Discount Codes and Deals in Saudi: Where Do You Start?
Savings at Diesel sit in the product price and the bag total, so the first steps are opening your country store, picking the size and wash and reading the total before you pay.
Why does each country get its own Diesel site?
Diesel runs a separate online store for each market, with its own prices, stock, courier and payment list. Each store delivers only inside its own country.
What do you see after the page loads?
The home page shows the What's New, Denim, Men and Women menus, a Help Center with order, return, shipping and payment pages, and a language switch for the Arabic version.
| Step | Saudi Arabia | Kuwait |
|---|---|---|
| Store our link opens | sa.diesel.com | kw.diesel.com |
| Price currency | Saudi riyal | Kuwaiti dinar |
| Delivery area | Inside the Kingdom | Inside Kuwait |
Can you switch country later?
Yes. The footer lets you change the country or region you ship to, and the site then reloads the matching store with its own prices.
- Tap the link on our card.
- Check that the address bar shows your country's store.
- Pick a size, review the bag total and pay.
Are you on the right country store?
The Saudi and Kuwaiti stores price items differently and only deliver inside their own country. If the address bar shows another store, change the country from the footer and add the item again.
Did the payment method add a charge?
Cash on delivery carries a surcharge: SAR 15 on the Saudi store and KD 1.5 on the Kuwaiti store, while cards, Tabby and Tamara on the Saudi store are listed with no extra cost.
| Symptom | Likely cause | Fix |
|---|---|---|
| Higher total | Cash on delivery fee | Pay by card instead |
| Item missing | Size sold out | Pick another size or wash |
| Odd currency | Other country store | Switch in the footer |
What if the size disappears from the bag?
Sizes have separate stock, so a size can sell out between visits. Reopen the product page and pick the size that still shows as available.
- Check the store in the address bar.
- Recheck size and wash.
- Compare payment options before paying.
How to Use Diesel Discount Codes When Ordering and Paying?
An order takes a few minutes, and the payment list depends on whether you shop on the Saudi or the Kuwaiti store. Here is what Diesel's official pages say.
What happens before checkout?
You pick an item, choose the size and colour or wash, and add it to the shopping bag, which confirms with a short message that the product was added.
What does checkout ask for?
It asks for your delivery address, a home delivery or pick up in store choice and a payment method, then shows the total in riyals or dinars.
| Step | Screen | Check |
|---|---|---|
| Add to bag | Product page | Size and wash |
| Delivery | Checkout | Address or store pick-up |
| Payment | Checkout | Method and total |
Why check the address twice?
The shipping page says the address and other order details cannot be changed after payment, so a quick check prevents delivery problems.
- Open the store through our link.
- Add items and open the bag.
- Confirm address, method and total.
What does the Saudi store accept?
MADA, Mastercard and Visa, plus Tabby and Tamara, which both split the total into four equal instalments at no additional cost. Cash on delivery is open for orders under SAR 1,000 with a SAR 15 surcharge.
What does the Kuwaiti store accept?
KNET, Mastercard and Visa, plus Tabby in four equal instalments at no additional cost. Cash on delivery is open for orders under KD 100 with a KD 1.5 surcharge.
| Method | Saudi store | Kuwaiti store |
|---|---|---|
| Local debit | MADA | KNET |
| Instalments | Tabby, Tamara | Tabby |
| Cash on delivery | Under SAR 1,000, +SAR 15 | Under KD 100, +KD 1.5 |
Is the cash surcharge refunded on a return?
The help pages say the cash on delivery surcharge is non-refundable, so a card or instalment payment avoids that cost. The details below come from the Saudi and Kuwaiti stores.
- Pay by card to skip the surcharge.
- Use instalments to spread larger totals.
- Keep cash for smaller orders.
What If an Order Needs a Change?
Orders lock once placed, so client service handles fixes quickly, and tracking starts with the shipping email. The details below help you decide quickly.
What if the delivery details are wrong?
The orders page says it is no longer possible to modify an order after it has been placed, and asks you to contact client service quickly by phone or email to fix shipping details or cancel.
What if you change your mind after delivery?
The same page reminds buyers that items can be returned within 30 days from delivery with the free return service, and refunds are processed within 14 days of receipt.
| Situation | What to do | Channel |
|---|---|---|
| Wrong address | Contact client service fast | Phone or email |
| Want to cancel | Contact client service fast | Phone or email |
| Changed mind later | Start a free return | Account or store |
Which details should you have ready?
Keep the order number and the email address you used, since both are needed for tracking and for any change request.
- Order number.
- Purchase email address.
- The item and size in question.
Where do you enter the tracking number?
Use it on the Aramex website to follow the parcel, or use the order status page on the Diesel store with your order number and confirmation email.
Why use the same country site?
The orders help page asks you to check that you are on the same country or region website where the order was delivered, since each store holds its own orders.
| Tool | Needs | Shows |
|---|---|---|
| Aramex site | Tracking number | Parcel movement |
| Order status page | Order number and email | Order progress |
| Account orders tab | Login | Orders and returns |
What if parts arrive separately?
Multi-item orders can come in multiple shipments, so each parcel can have its own tracking update. The details below come from the Saudi and Kuwaiti stores.
- Save the shipping email.
- Track on Aramex.
- Check the account orders tab.
How Do You Get the Size Right?
Label sizes, the Size Chart and Find Your Size help you order once, and good care keeps jeans looking new. The points below explain what this means for an order in Saudi.
Where is the size chart?
Each product page has a Size Chart link with conversions to common international sizing, so you can match an Italian size to the size you usually buy.
What does Find Your Size do?
Selecting a size activates the Find Your Size service, which asks a few questions and guides you towards the size that best fits your body.
| Tool | Where | Use |
|---|---|---|
| Label size | Product page | Italian or waist size |
| Size Chart | Product page link | Convert to other systems |
| Find Your Size | After picking a size | Fit guidance |
What if the size is wrong after delivery?
The product info page says you can request a return if an item does not fit as expected, within the 30-day return window.
- Check the size chart first.
- Run Find Your Size for jeans.
- Keep tags on until you are sure.
What are the washing rules?
Wash as little as possible and freshen jeans in the freezer for a day instead. When washing, turn them inside out, use a short or delicate cycle and stay at 30 degrees or below.
How should jeans be dried?
Dry them flat and in the shade, never in a tumble dryer, and skip fabric softener because it leaves a residue that weakens denim fibres.
| Tip | What to do | Why |
|---|---|---|
| Stay dirty | Wash rarely | Keeps the colour |
| Stay breezy | Dry flat in shade | Avoids fading |
| Stay gentle | Skip softener | Protects fibres |
What happens when jeans wear out?
The guide suggests repairing them with patches or stitching, and later selling, donating or passing them on rather than throwing them away.
- Wash inside out at 30 degrees or less.
- Dry flat away from the sun.
- Repair before replacing.
What Happens After You Pay?
Aramex delivers free every day of the week, or you can collect from a select Diesel store in your country. Here is what Diesel's official pages say.
How fast are orders shipped?
The shipping page says orders are shipped within one to two days, and orders are shipped and delivered on all days of the week.
What did our cart test show?
On 18 October a test bag on the Saudi store showed Free Home Delivery at SAR 0.00 for a Saudi address, and the Kuwaiti store showed Free Delivery at KD 0.000 for Kuwaiti governorates.
| Point | Saudi store | Kuwaiti store |
|---|---|---|
| Courier | Aramex | Aramex |
| Delivery fee | Free | Free |
| Dispatch | Within 1-2 days | Within 1-2 days |
Can an order arrive in parts?
Yes. Orders with several items may come in multiple shipments, so a missing piece may simply be in a second parcel.
- Check your address before paying.
- Wait for the tracking email.
- Follow the parcel on Aramex.
How do you choose a store?
Select Pick up in Store at checkout and choose the store nearest to you. Diesel emails you as soon as the order is ready to collect.
Can you return to a store?
You can return an online order to any Diesel store in the same country you bought from, while items bought in a store cannot be returned online.
| Action | Online order | Store purchase |
|---|---|---|
| Collect in store | Select stores | Already in hand |
| Return in store | Same country | Same store rules |
| Return online | Allowed | Excluded |
Where are the stores listed?
The footer has a Store Locator with a Find a store button for the nearest Diesel boutique in your country. Here is what Diesel's own country pages say.
- Choose Pick up in Store at checkout.
- Wait for the ready email.
- Bring the order details to the store.
What If You Change Your Mind?
Online orders have a free 30-day return window, with clear rules on tags, sealed packs and parcels. The details below help you decide quickly.
How do you return online?
Log in, open the orders section, choose the order and item and place a return request. You then receive an email for shipping the product back, pack it in the original package and wait for the courier to collect it.
Can you return without logging in?
Yes. Call client service with your order number and email, and they place the request for you and send a return authorisation email with instructions.
| Route | How | After |
|---|---|---|
| Online | Orders section in your account | Courier collects |
| Client service | Phone call | Authorisation email |
| In store | Any Diesel store in the same country | Store handles it |
What happens to the item?
Every return is quality checked before it is accepted, and the refund timing then depends on the original payment method. Here is what Diesel's own country pages say.
- Choose your return route.
- Pack the item with tags attached.
- Hand it over and wait for the refund.
What condition must items be in?
Items must be in the same condition you received them, with all tags still attached and in their original packaging. The details below come from the Saudi and Kuwaiti stores.
Which items have special rules?
Beachwear, underwear and perfumes can be returned only with the package sealed, and customised items cannot be exchanged or returned. Each point is taken from Diesel's published help pages.
| Rule | Applies to | Detail |
|---|---|---|
| Tags attached | All items | Original packaging |
| Sealed package | Beachwear, underwear, perfume | Unopened only |
| Final sale | Customised items | Exchange and return excluded |
How should a multi-item order go back?
Products from the same order must be returned in a single parcel and shipped from the same country where you received them, to avoid extra handling costs.
- Check tags and packaging.
- Keep sealed items sealed.
- Send one parcel per order.
How Are Refunds and Fit Problems Handled?
Refunds go back to the original payment within 14 days, and a wrong size is a normal return reason. The points below explain what this means for an order in Saudi.
Where does a card refund go?
Refunds for card and instalment payments are always made against the original payment method, so the amount returns to the same card or plan.
What about cash on delivery orders?
For orders paid in cash, the refund is made to a bank account, and you give your bank details when requesting the refund. The cash on delivery surcharge itself is non-refundable.
| Paid by | Refund goes to | Timing |
|---|---|---|
| Card | Same card | Within 14 days of receipt |
| Instalments | Same plan | Within 14 days of receipt |
| Cash | Your bank account | Within 14 days of receipt |
When does the 14-day count start?
It starts when Diesel receives the returned item, after the quality check, so the courier collection time comes on top of it.
- Keep the return email.
- Have bank details ready for cash orders.
- Check the account after 14 days.
What does Diesel say about fit?
The product info page says that if an item does not fit as expected, you can request a return after delivery, so a wrong size is a normal return reason.
How are returned items checked?
Returns pass a quality check before they are accepted, so keep tags attached and the original packaging intact, and take photos of any issue you find on arrival.
| Case | Route | Note |
|---|---|---|
| Wrong size | Free return | Within 30 days |
| Item issue on arrival | Contact client service | Photos help |
| Customised item | Excluded | Final sale |
Can you buy the right size straight away?
Since returns and new orders are separate, you can place a new order for the right size while the return is on its way back.
- Check fit soon after delivery.
- Keep tags until you decide.
- Contact support for any issue.


























